| Action Codes | Description | Result Codes | Description |
| AF | Attorney Fax Received | AC | Accounting Correction |
| AL | Attorney Letter Received | AM | Administrative Manager |
| AT | Attorney Telephoned | AP | Auto Pay |
| CB | Credit Bureau | BA | Bankrupt |
| CC | Clerical Call | BK | Bank |
| CO | Comment Only | BP | Broke Promise |
| CR | Credit Report | CN | Client's Note |
| CT | Client Telephoned | CO | Comment Only |
| DP | Direct Payment | CP | Claims Paid |
| DT | Debtor Telephoned Office | CR | Credit Report Requested |
| FA | Forward Account to Attorney | CS | Customer Service |
| FI | Found Information | CT | Collection Trainer |
| FS | Filed Suit | DA | Disputed Account |
| FX | Fax Sent | DC | Disconnected Telephone |
| HO | Hold | DD | Direct Draft |
| JU | Judgment Entered | DE | Deceased |
| LS | Letter Sent | DP | Direct Payment |
| MR | Manager Review | DS | Debtor Served |
| PC | Phoned Bureau of Corporations | EI | Execution Issued |
| PI | Private Investigator | FR | Forwarder's Review |
| PL | Phoned Library | FS | Filed Suit |
| RI | Received Information from Client | FW | Forwarded Account |
| RL | Received Letter | FX | Fax Paperwork/FedEx |
| RM | Reminder | G$ | Getting Money |
| SA | Suit Authorization | GN | Good Number |
| SC | Supervisor Call | HE | Help |
| SL | Send Letter/sent literature | HU | Hung Up |
| TA | Telephoned Attorney | IP | Improper Procedure |
| TB | Telephoned Bank | IS | Managed Information Systems |
| TC | Telephoned Client | IT | International Account |
| TD | Telephoned Debtor | JU | Judgment Entered |
| TF | Telephoned Family Member | KS | Ken Seivered |
| TI | Telephoned Information | LB | Line Busy |
| TJ | Telephoned Job | LC | Legal Close Account |
| TL | Telephoned Landlord | LM | Left Message |
| TN | Telephoned Neighbor | N$ | No Money |
| TO | Telephoned Other Business | NA | No Answer |
| TP | Telephoned Post Office/Prospect | NB | Request Nearby |
| TR | Telephoned Residence | NI | Not In/No Information |
| TT | Telephoned Tax Office | NL | No Listing |
| TV | Telephoned Voter's Registration | NP | No Phone |
| NS | Needs Statement/Proof of Bill | ||
| NW | Need Witness | ||
| OB | Out of Business | ||
| PD | Promise Post Dated Check | ||
| PO | Request Post Office Info | ||
| PP | Promised Payment | ||
| PU | Paid Us/Deposit | ||
| PY | Payment Authorization Request | ||
| RI | Report Information (No Reply) | ||
| RP | Refuse to Pay | ||
| RS | Request Suit | ||
| RV | Review | ||
| SA | Suit Authorization | ||
| SB | Sales Back Out | ||
| SC | Settle Case | ||
| SF | Skip Found | ||
| SI | Send Info to Client Pl/Advise | ||
| SR | Suit Requirements | ||
| ST | Skip Trace | ||
| SW | Skip Worked | ||
| UJ | Uncollected Judgment | ||
| VM | Voice Mail | ||
| VP | Vice-President Review | ||
| WA | Will Advise | ||
| WN | Wrong Number | ||
| WT | Witness | ||
| ZZ | Bad Strategy Queue |