The CMI Spirit – Guy Lang

As we are delighted to spotlight Guy Lang for our April newsletter, please read through his short interview which conveys his passion for CMI and the collection business. Q-1: What was the initial opportunity that brought you into the profession? How long have you...

Need to know the truth!

Dear Crabby, I’m at my wits end. I have a customer who has gone through good and bad times over the years (decades) and our president continues to do business with him no matter how bad the bad times get. My problem is that one of those bad times has produced...