When a Team Member Goes Off Course

Hi Everyone!  Hope you all had a wonderful summer and took some badly needed vacations. I was informed from one collector, Ms. A, at a mid-size stationery company, about a very interesting summer vacation planned by one of her team members, Mr. B. Here’s what...

What do you think?

How often do you need to renegotiate a past due payment agreement? Not very oftenSomewhatA fair amount, especially in an unstable economyIt seems like all the timeChoose It’s frustrating when payment agreements are not upheld but it’s also important to recognize that...