Take a Guess!

In 2019, what was the average per capital consumption of turkey in the U.S.? 5.5 pounds11.2 pounds16.1 pounds7.8 pounds21.3 pounds  Today’s consumer recognizes turkey’s nutritional value and enjoys turkey year-round – not just during the holidays. The turkey...

What are your thoughts?

Which financial ratio is the most important to you in analyzing financial statements? Working Capital RatioQuick Ratio Gross Margin PercentageProfit Margin PercentageInventory Turnover Rate We credit professionals are finding that in these tough times it...

What are your thoughts?

How much can a company save per year when letting an employee work from home? $3,000$6,500$7,500$9,000$11,000 According to current data compiled and published by the marketing firm, Review42, $11,000 is how much companies can save annually for each employee that...

What are your thoughts?

Are Americans’ Credit Card Balances: • Increasing • Decreasing • Staying about the same According to current data from the Federal Reserve) revolving credit debt has declined for the third month in a row. Specifically, revolving credit debt dropped to $995 billion in...

Are Personal Guarantees Making a Comeback?

Not to sound cliché, but extraordinary times call for extraordinary measures. With the economy struggling, and even customers that we thought were “built to last” experiencing tight budgets and cash flow problems, we never know who the next serious past due account...

What are your thoughts?

Which sectors are on target to surge during this pandemic? Light Consumer ManufacturingHeavy Equipment ManufacturingAgricultureGamblingRetail Alcohol Beverage To say the COVID-19 pandemic and its ensuing lockdown have caused a considerable hole in the world’s...

The Post Pandemic Credit Manager’s Role

Like many of you, I’m taking several deep breaths as the business community carefully moves forward from a self-imposed 2-3 month hibernation. Stepping out carefully to adhere to the working normal, we are grateful for still being able to fully support our clients for...

What are your thoughts?

Off the top of your head, how much do you think the U.S. National Debt is?  ​ $6 trillion$10 trillion$15 trillion$19 trillion$26 trillion Answer: As of May 2020, the National Debt reached a whopping $25.75 trillion! Given that the national debt has...

When the Going Gets Tough….

In these trying and emotional times, when our lives have been horribly disrupted by health and financial challenges, we still need to get up every day and do things to retain some semblance of normalcy. Some of what we do may be new and refreshing, and other...

Dear Crabby — I’m Bored!

Dear Crabby, As the credit manager at a small tools manufacturing and distribution company of 50 employees, we’ve been closed since April 1st and it looks like we’re going to be closed for the rest of May. Fortunately, during this time our company has continued to pay...

What Are Your Thoughts?

 How long will it take for the U.S. economy to recover from the Corona virus shutdown?  6 months1 year2 years5 yearsAnyone’s guess If you ask 100 economists when the U.S. economy will recover, you may very well get 100 opinions. With unemployment numbers...

Your Health Is Our Utmost Concern

For the month of March 2020, I was planning on sending out our regular newsletter but in view of the Coronavirus pandemic, I thought it would be more appropriate to address this issue with some thoughts and ideas for your consideration. The first thing I...

CMI Trivia Quiz

Which President held the position as a credit reporter during his lifetime? John Quincy Adams Abraham Lincoln Ulysses S. Grant Grover Cleveland William McKinley Jimmy Carter    Answer: You’ll be very surprised to learn that Abraham Lincoln, Ulysses S. Grant, Grover...

Can We Talk?

It’s so nice to have customers you feel are good as gold. They’re the ones who’ve been with you for years — maybe even generations. They order on a regular basis, in large amounts, and always pay on time. They’ve contributed to your company’s long-term success and...

Why Did the Chicken Cross the Road?

Hi Everyone! You may not know this about me but I’m generally the type of person who loves a good joke and enjoys gently teasing people. I especially try to cheer people up in the office when they’re feeling a little blue by making a funny face (you have to see it to...

CMI Trivia Quiz

In which country or kingdom was the concept of debits and credits formally established? China India England Persia Venice Egypt    Answer: Both India and Venice The concept of debits and credits as a financial transaction classification system was first used and...

I’ve Got to Be a Witness at a Collection Trial

Dear Crabby, I can’t believe I’m actually writing to you but glad you’re there to give me some badly needed advice. Our company is on the east coast and about one year ago we sent a claim for $25K to a collection attorney on the west coast, nearby the debtor. From the...

CMI’s Trivia Quiz

As recognized by the United Nations, there are currently 180 currencies across the world. Among all these currencies, how many countries do you think call their currency the “dollar?” 8 20 32 44 51 Answer: 20 The “Dollar” (symbol: $) is the name of...

Getting Past the Obstructions of Deductions

For many companies, deductions continue to be a serious problem that are costly, cause confusion, and impact customer relationships. Usually the reasons for deductions fall into one of the following categories: 1) Pricing errors between the invoice and the purchase...

CMI’s Trivia Quiz

Among all of the well-known credit cards today, which one was the first to be introduced as a dining and entertainment credit card?  American Express  Mastercard  Discover  Visa  JCB  Diners Answer: Diners    According to historian Jonathan Kenoyer, the concept...

The CMI Spirit – Adam Carliss

CMI is delighted to spotlight Adam Carliss for our September newsletter. Please read through his interview which conveys his passion for CMI, the collection business, and his zest for life. Q-1: What was the initial opportunity that brought you to CMI and into this...

My Credit Self Esteem Is Taking a Hit

Dear Crabby, I’ve been the person in charge of credit at my company (over 200 employees) for the past two years, and I’m the third credit professional in the last eight years to have this position. I found out that the turnover was rather high (they left on their own)...

CMI’s Credit & Collection Trivia Quiz

In terms of developing a credit scoring model, which benchmarking approach do you think would work best? Process benchmarking Financial benchmarking Functional benchmarking Best-in-class benchmarking Operational benchmarking Before we give you our answer, let’s take a...

CMI’s Credit & Collection Trivia Quiz

Which financial ratios should credit professionals rely on the most? a) Profitability ratios b) Liquidity ratios c) Management Efficiency ratios d) Leverage ratios e) Valuation & Growth ratios There really is no right answer. In my view, it’s wide and various as...