During the past forty-seven years, CMI has had the honor of having several team members contribute to our success for three or more decades.
Over this period, getting to know each of them professionally and personally has been extremely rewarding. Each one is highly appreciated for their uniqueness, sense of humor, talents, and camaraderie, with both their peers and the management.
From the perspective of a business owner who realizes that there are many dynamics in every company based upon its size, industry, location, etc., the following are a few reasons why I believe employees will stay with an organization for a very long time.
Creating a positive corporate culture – It is paramount that management set the tone and comfort level of the company. As you can imagine, there are many factors and actions involved in creating a positive corporate culture and there is never one formula; it is as unique as the people within the company itself. It starts with a simple greeting which can set the tone for the rest of the day. Emphasizing the need for everyone to be polite, patient, helpful, and embracing are only a few of the attributes that contribute to making the corporate culture a very positive one.
Being concerned – As the years go by, you learn more about each employee, their families, interests, and goals. In smaller businesses where each employee’s contribution is highly felt and so important, when someone is not in good form for various personal or health reasons, taking a concerned and supportive interest in their situation will ultimately strengthen relationships. You never know which manager or staff member may have some kind of personal issue where the support of the company has been imperative to their recovery. I have truly appreciated when I was not in good form and several employees stepped up to the plate and took over many of my responsibilities to keep things running smoothly.
Giving feedback – For the most part, we appreciate regular feedback since it helps us to do our jobs better. When a person is trying their best, the feedback that shows what needs to be improved, why something should be improved, and how to go about the improvement, is giving the individual an important and clear road map.
At the end of the day, everyone needs to come away from their work feeling that they are productive, that their work has value, they are appropriately compensated, and they can see how their everyday accomplishments help to move the company forward. Our philosophy is that the longer we can support each employee to reach their professional goals, the greater the asset they are to themselves, to the organization, and the reason behind why they continue to be with us working shoulder to shoulder.
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Nancy Seiverd, President, CMI Credit Mediators, Inc.